Privacy Policy
What we collect
When you book an appointment or contact us, we may collect your name, email, phone number, the document you upload, and identity-verification data required to complete a notarization.
How we use it
We use this information to schedule and complete your notarization appointment, verify your identity as required by law, communicate with you about your booking, and improve our service.
How we protect it
Documents and identity data are transmitted and stored using encryption. Access is limited to the notary handling your appointment and the staff required to support your booking.
Third parties
We use Calendly for scheduling and a third-party provider for identity verification. These providers process data under their own privacy policies in addition to this one.
Your rights
You can request access to, correction of, or deletion of your personal information, subject to our legal obligation to retain notarial records for a required retention period. Contact ken@theonlinenotary.ca to make a request.
Template notice
This page is a starting template. Have a privacy lawyer review it against PIPEDA and any applicable provincial privacy legislation before publishing.